Smartcore is part of the Informa Markets Division of Informa PLC

Informa
Informa

Optimising Connections: Smartcore's Guide to B2B Social Media Marketing in 2024

📅 11 March 2024  |  ⏱️ 6 minute read

Social media has come a long way since its early days. Once a simple space for connections and chats, it has now transformed into a virtual meeting place and marketplace. Now, it offers businesses several opportunities to engage and convert their target audiences. You have the chance to leverage social media to boost your B2B (business-to-business) reach, visibility, and success. Why? Because when you plan and execute it well, social media marketing becomes a helpful and powerful addition to your marketing plan.

In this blog post, we’ll guide you through the ins and outs of social media marketing in a B2B context. You’ll explore the benefits that await you and best practices to help you take your B2B social media marketing strategy to the next level. Understand social media audience segmentation and uncover the top performing social media channels. Are you ready to elevate your B2B social media marketing game? Let’s dive in.

Who are we? Smartcore is your best-in-class B2B food and nutrition marketing solutions partner for smarter digital campaigns that drive business growth – with unrivalled expertise in your prospects. Explore our smarter digital products and packages, custom-created to maximise your brand awareness, generate excellent-quality leads, and deliver greater returns on your investment and time.

What is B2B Social Media Marketing?

B2B social media marketing is simply using social media channels to promote your brand, products, or services to your audiences, whether they’re clients, prospects, or the public. It aims to achieve various goals, from increasing visibility to influencing purchase decisions. This is where having a well-thought-out social media plan becomes invaluable.

A well-planned social media marketing strategy involves clearly defining your goals, understanding your target audience, analysing the most effective social media platforms for your business and industry, and creating a content calendar. To maximise your impact, consider combining both organic and paid marketing methods. Paid social media advertising allows for strong audience segmentation that empowers you to be precise and more effective with your campaigns. Additionally, set clearly defined KPIs (key performance indicators) to track and measure your B2B social media marketing progress correctly. Lastly, don’t forget to establish access to your social media analytics; the detailed data here will help you monitor your social presence and campaign performance, and optimise your strategy when and where needed.

Benefits of B2B Social Media Marketing

Social media marketing empowers your brand with a personality and voice. It helps you to create genuine connections with your target audience while promoting your business. Let’s dive into more benefits below:

  • Brand Awareness: As of January 2024, there were 5.04 billion social media users worldwide, representing 62.3 percent of the total global population (source: DataReportal). Social media provides a perfect platform to elevate brand awareness and establish a lasting presence. Its expansive reach not only attracts new audiences but also enhances attention around your offerings, building brand recognition. Repeated exposure through social media campaigns further cultivates loyalty and trust among potential customers.

  • Lead Generation: Social media serves as an effective tool for lead generation beyond visibility. Targeted marketing campaigns and paid advertising promotions broaden your reach and ability to engage diverse audiences. Offering valuable incentives, such as ebooks, whitepapers, discounts, gated content, or other lead magnets, captures contact details and becomes a powerful strategy for generating leads. For additional insights on effective online lead generation, check out this blog post.

  • Thought Leadership: Another benefit of social media marketing is that it enables you to showcase authority and expertise in the industry. When you publish insightful research, informative reports, or collaborate with specialists on relevant topics, promoting this on social media helps to increase the trustworthiness and credibility of your business. This is particularly important given the numerous businesses competing for your prospects’ attention.

Masters in all things digital marketing, our invaluable data, including an extensive global network of over 400,000+ ingredients buyers, data-driven insights, and specialised digital content channels in the B2B food and nutrition industry are what set us apart from the rest. Discover Smartcore's 2024 Digital Media Kit. 

Best Practices for B2B Social Media Marketing Success

  • Set well-defined objectives and KPIs for your campaign. This clear definition will guide your strategy and allow for effective measurement.

  • Gain a deep understanding of your target audience. Knowing their preferences, behaviours, and pain points will help you tailor your campaigns for maximum impact.

  • Choose your social media platforms strategically. Consider where your audience is most active and customise your approach based on the unique features offered by each platform.

  • Craft engaging, educational, and entertaining content that captivates your audience. Use relevant keywords for searchability but prioritise simplicity in language and readability.

  • Be creative with eye-catching visuals. It has the power to grab attention and leave an impression. Experiment with various formats, including images, infographics, and videos. 

  • Use relevant hashtags to boost your post impressions, increase discoverability, and expand the reach of your message.

  • Build a sense of community by actively engaging with your audiences. Encourage conversations on your posts, build a supportive network around your brand, and turn your customers into your advocates.

  • Use the dynamic nature of social media to stay informed about industry trends, monitor your competitors’ activities, and identify your audience's pain points and preferences. 

  • Regularly check and analyse your campaign performance. This ongoing evaluation enables you to adapt and optimise your strategy as needed.

  • Consistency is key. Adopt a steady approach to your social media marketing. Building a reliable presence enhances brand recognition and trust among your audience over time.

Building Your B2B Social Media Powerhouse

At the heart of successful B2B social media marketing lies audience segmentation. This involves dividing your audience into smaller groups based on criteria. Platforms such as Facebook, LinkedIn, and Instagram offer advertisers the ability to target ideal audiences based on options such as location, company, interests, behaviours, and demographics. By doing this, you increase your chances of effectively reaching and connecting with each targeted audience segment. However, you must first make sure you understand your target audience personas well. Once you’ve gained this insight, then start creating your content and visuals with the specific message and action you want for each segment.

Top Performing Social Media Channels for the B2B Industry

In navigating the B2B social media marketing landscape, smart selection of your social media channels is important. According to HubSpot’s 2024 State of Marketing & Trends Report, the top six social channels that marketers are using include Facebook, Instagram, YouTube, TikTok, Twitter / X, and LinkedIn. These channels not only have the highest usage but also deliver the biggest ROI (Return on Investment).

Partner with us

In conclusion, successful B2B Social Media Marketing in 2024 requires a strong strategy, good planning, creativity, advertising precision, and flexibility. If you’re looking for a top targeted advertising product to reach your buyers in the global B2B food and nutrition markets on social media, check out our Targeted Ads and engage your audiences with LinkedIn Ads.

Explore some of our success stories to see how we’ve helped other businesses reach their buyers with smarter digital campaigns.  Contact us today to learn more about the smarter solutions we offer and the challenges we can address for your brand. Get in touch with us here.

Written by Serena Botelho

Serena is a digital marketing enthusiast with a passion for storytelling that empowers businesses to elevate their successes. Determined to inspire audiences, she enjoys collaborating with expert marketing teams to produce insightful content tailored to B2B audiences. In her free time, Serena loves cooking, creating content, and playing music.